Services

We provide an uncompromising level of service to our clients.  Our skills and experience mean a smooth and profitable organization.  We offer a full complement of management services to include:

• Development
  • Market Assessment
  • Site review or selection
  • Brand Selection
  • Project feasibility and proformas for development and operations
  • Securing approvals and permits
  • Full construction supervision and oversight
  • Pre-opening sales and marketing
• Operations
  • Close, day-to-day involvement with the property
  • Frequent property visits with follow-up reports to the ownership
  • Risk management training
  • Rate and revenue management
  • Labor controls, staffing guidelines
  • Operational Expense controls
  • Property service rules, strategies and procedures
  • Cleanliness standards
• Sales and Marketing
  • Property resource allocation
  • Sales plan development and evaluation
  • Sales training
  • Maximizing e-commerce opportunities
  • Reservations training
  • Community involvement
  • Travel consortiums and the RFP Process
• Information Technology
  • Cutting Edge technology
  • Upgrades, Renovation and Repair
  • Local and Wide area networks
  • PBX systems and operation
• Human Resources
  • Management training program
  • Wage and benefit surveys by location
  • Associate orientation
  • Associate safety and security training
  • ADA compliant job descriptions
  • Workers compensation assistance
  • Unemployment claim management assistance
  • Benefit administration
• Property Enhancement
  • Monitoring of the preventative maintenance program
  • Frequent property inspections
  • Capital budget preparation
  • Monitoring and taking corrective action on maintenance expense issues
• Brand Compliance
  • Hotel Opening Compliance
  • Property Improvement Plan Compliance
• Accounting and Financial Management
  • Income auditing
  • Accounts payable
  • Accounts receivable
  • Preparation of monthly financial statements
  • Budgeting
  • Audit paperwork preparations
  • Internal audit
  • Insurance procurement
  • Cash Management/Owner Distribution Schedule